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Answers without
the runaround.
Find quick answers, product information and a direct route to Battlement when you need a human.
PetPulse help
Frequently asked
questions.
When will PetPulse be available?＋
PetPulse is in active development for iOS and Android. We will publish confirmed launch details here when they are ready.
Will PetPulse work for more than one pet?＋
Yes. PetPulse is designed for households with one or several pets, and supports dogs, cats and other companion animals.
Can more than one person use the same household?＋
Yes. Household invitations and shared, live care history are central to PetPulse. Each person uses their own account.
What happens if I log care while offline?＋
PetPulse is designed to save care safely on the device and sync it once a connection is available again.
How is household data protected?＋
PetPulse separates household data and limits it to active members. Read the product privacy notice for a clear overview.
SafePlace help
Preview questions,
clearly answered.
Is SafePlace available to download?＋
Not publicly yet. SafePlace is a tested Android preview in active development. Confirmed testing and release details will be published when the supporting privacy, account-deletion and store arrangements are ready.
Do I need an account to use SafePlace?＋
No. SafePlace stores items locally first and its core save and search features work without an account. An account is optional for cloud backup and restore.
What can I save with an item?＋
You can add a name, notes, a photo and optional GPS coordinates. Saved coordinates can be opened on a map or used for directions.
What happens if cloud backup is unavailable?＋
Local saves continue to work. When a signed-in backup cannot connect, SafePlace keeps the local item and retries after the app returns to the foreground.
Can SafePlace find an item after I uninstall the app?＋
Local-only data may be lost when the app is removed or its data is cleared. Signed-in users are intended to be able to restore successfully synced items and photos from cloud backup.
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